The Pre-Call Briefing Prompt
The one prompt I run before every Cadence client call. It turns a 90-minute prep into 4 minutes and walks me into the room already knowing what they're going to push back on.
How to use this
- 01
Pull the last three pieces of context you have on the client. Their site, their reels, the last email thread, whatever. Paste all of it into one block.
- 02
Run Prompt 1 with that block. It writes the briefing.
- 03
Skim the output for 2 minutes. Underline the one thing that surprises you.
- 04
Walk into the call. The surprise is your opener.
Why this works
Most pre-call prep is a notes exercise. You re-read what they sent and you nod. That's not prep, that's review.
Prep is when you arrive at the call with a hypothesis they didn't expect. The briefing prompt forces a model to read the same context you did and tell you the thing you didn't catch. That gap is the opening line of the call.
I've run this before every Cadence client call for six months. The hit rate on "they bring up the exact thing the briefing flagged" is around 70%.
Prompt 1, the Pre-Call Briefing
You are my pre-call analyst. I am about to walk into a call with a prospective client and I need you to brief me in under 400 words. Here is everything I have on them: [PASTE_ALL_CONTEXT_HERE] Output exactly four sections, in this order, no preamble. SECTION 1 — WHO THEY ARE IN ONE LINE A single sentence that captures who this person is and what they actually do day to day. Not their title. The job. SECTION 2 — THE THREE THINGS KEEPING THEM UP The top three problems they are most likely sitting with right now. Rank them. Tell me which one they will not say out loud and why. SECTION 3 — THE OBJECTION I WILL HEAR The single objection that is most likely to come up in the first 10 minutes of the call. Write it in their voice, the way they would actually phrase it. SECTION 4 — THE OPENER A two-sentence opener I can use in the first 30 seconds of the call. It must reference something specific from the context above. No generic "saw you're working on X" lines. Show me you read the material. Rules: - No bullet points unless I asked for a list - No phrases like "based on the information provided" - Write like you are texting a friend who is about to walk into a meeting - If the context is thin, say so in one line and tell me what to grab before the call
What to feed it
The model's only as sharp as the context. Three sources, in order of value:
- Their last 90 days of public output. Reels, LinkedIn posts, podcast clips. This is where the real frustration leaks.
- Their site copy. Especially the About page and the pricing page. Shows the gap between who they think they are and what they actually sell.
- The thread that booked the call. What they said, what they didn't say, what they capitalized.
Don't paste their bio. Bios are written for the room they want to be in, not the room they're in.
Where I tweak it
A few patches I run depending on the call type:
| Call Type | Patch |
|---|---|
| First-time discovery | Add: "End with one question I should not ask in the first 10 minutes." |
| Existing client review | Replace SECTION 3 with: "The thing they are quietly disappointed about." |
| Sales close | Add SECTION 5: "The number they are silently comparing us to." |
That last one has saved more deals than any closing technique I've ever read.
The honest part
The prompt doesn't replace prep. It replaces the version of prep where you re-read the email thread for the third time and feel productive.
Read once. Run the prompt. Walk in. The 70% hit rate isn't because the model is psychic. It's because most callers don't even ask the question.
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